Shipping Policy
Shipping & Delivery Policy
At Discount Mattress & Furniture, we're committed to making your delivery experience as smooth and hassle-free as possible. Please review the following information before placing your order.
Delivery Options
We currently offer the following delivery and fulfillment options, depending on the product purchased and your location:
- Manufacturer Shipping
- Curbside Delivery
- Delivery & Setup
- In-Store Pickup
Not all delivery options are available for every product.
Delivery Area
We proudly deliver throughout Northern Minnesota and parts of Wisconsin.
Our delivery services are available within approximately 150 miles of our Duluth, Minnesota showroom.
If you're located outside our standard delivery area, please contact us. We may still be able to accommodate your delivery depending on location and scheduling.
Manufacturer Shipping
Some products may qualify for direct manufacturer shipping.
Shipping availability, shipping carriers, transit times, and delivery methods vary by manufacturer and destination.
Estimated delivery dates are provided whenever possible but are not guaranteed and may be affected by manufacturer availability, weather, or carrier delays.
Curbside Delivery
Curbside Delivery includes delivery of your merchandise to a curb, driveway, garage, or another reasonably accessible location at the delivery address.
Customers are responsible for moving merchandise inside the home and completing any required assembly.
View Curbside Delivery Pricing
View Curbside Delivery Pricing
Curbside delivery pricing is based on mileage from our Duluth showroom. Full pricing details will be posted here shortly — in the meantime, pleasecontact usor call218-626-7504for a quote.
Delivery & Setup
Delivery & Setup includes bringing merchandise into your home, placing it in the room of your choice, completing basic assembly when applicable, and removing packaging materials.
Additional charges may apply for situations including, but not limited to:
- Multiple flights of stairs
- Oversized or unusually heavy furniture
- Difficult access
- Extended carrying distances
- Other circumstances requiring significant additional labor
Any additional charges will always be discussed with the customer before delivery.
In-Store Pickup
Customers may pick up eligible merchandise during normal business hours after receiving notification that their order is ready.
Customers are responsible for providing an appropriate vehicle and properly securing merchandise during transport.
Disposal Services
We offer furniture and mattress disposal services whether or not you purchase new merchandise from us.
Standard Disposal Pricing
- Standard furniture or mattress — $100 per piece
- Sleeper sofa with mattress — $200
- Large sectionals — Starting at $200
Additional charges may apply depending on item size, quantity, location, or accessibility.
If Delivery & Setup is purchased, our team can remove approved disposal items directly from inside your home.
If Delivery & Setup is not purchased, all disposal items must be placed outside and readily accessible prior to our arrival.
Disposal-only appointments may be subject to an additional trip charge since they require a separate service visit.
Delivery Requirements
To help ensure a successful delivery:
- An adult (18 years or older) must be present to receive and sign for all deliveries.
- Please ensure all walkways, driveways, stairways, and entrances are clear and safely accessible before our arrival.
- Customers are responsible for ensuring purchased merchandise will fit through all doorways, hallways, stairways, elevators, and into the intended room.
- We reserve the right to refuse delivery if conditions are unsafe for our employees or could result in damage to the merchandise or property.
- Missed delivery appointments or deliveries that cannot be completed due to customer-related issues may be subject to additional delivery charges.
Delivery Scheduling
Delivery dates and arrival windows are estimates only.
While we make every effort to arrive as scheduled, delays may occur due to weather, traffic, manufacturer delays, road conditions, equipment issues, or other circumstances beyond our control.
If a delay occurs, we'll make every reasonable effort to keep you informed.
Inspecting Your Order
Please inspect all merchandise immediately upon pickup or delivery.
Visible damage, missing items, product defects, or order discrepancies must be reported within 2 business days of pickup or delivery.
Failure to report visible issues within this timeframe may affect our ability to assist with certain claims.
If an issue is covered under the manufacturer's warranty or an optional protection plan, we're happy to assist you through the claim process.
Delivery Disclaimer
Our delivery team is not responsible for:
- Removing doors, windows, railings, or other parts of the home.
- Modifying furniture or the home to complete delivery.
- Damage caused because merchandise will not fit into the intended location after delivery has been attempted.
- Existing damage to flooring, walls, driveways, landscaping, or other property resulting from unsafe or inadequate access.
Questions?
If you have any questions regarding shipping, delivery, pickup, or disposal services, please contact us before placing your order.
Discount Mattress & Furniture
Phone: (218) 626-7504

